answers to your faqs


Find the most frequently asked questions below.

Visit this page and enter the email address you used to sign up with. You'll recieve a link to your account to manage your subscriptions.

Postix ships subscriptions around the 4th of every month.

Subscriptions are billed around the 15th of every month.

You can reactivate your subscription by logging into your account here. You can contact us for assistance. 

If you forget your password you can reset it on this page. Else you can contact us for assistance. Passwords and accounts are not required for subscriptions.

We're located in beautiful Sydney, Australia. We also ship from San Diego, USA!

We post our subscriptions to anywhere in world. Australian subscribers can enjoy free postage.

Yes you can. Find out more on our refund policy page.

Please email us or visit the contact us page with details of your order issue.

You can access you points by login into your account via this page.

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